Privacy Policy

Timeless Surrounds LLC

Timeless Surrounds, LLC (“Timeless Surrounds,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Statement explains how we collect, use, protect, and disclose information when you interact with our website, purchase our products, or communicate with us.

1. Information We Collect

We may collect the following types of information when you place an order, request information, or otherwise interact with Timeless Surrounds:

• Personal      Information:
      Name, billing address, shipping address, email address, phone number, and      other contact details you voluntarily provide.
• Order      & Transaction Information:
      Product selections, personalization details, order history, shipping      information, and transaction confirmations.
• Payment      Information:
      Payment details required to complete a transaction (such as credit or      debit card information). Timeless Surrounds does not store or directly      process full payment card details.
• Technical      Information (Limited):
      Basic website usage data such as IP address, browser type, or device      information for security and site functionality purposes.

2. How We Use Your Information

Your information is used solely for legitimate business purposes, including:

• Processing      and fulfilling orders
• Managing      personalization and customization requests
• Communicating      order status, shipping updates, and customer service inquiries
• Improving      our products, services, and customer experience
• Complying      with legal, tax, and regulatory requirements

We do not use your personal information for unsolicited marketing, nor do we sell customer data.

3. Information Sharing & Disclosure

Timeless Surrounds does not sell, rent, trade, or share customer information with third parties, except in the following limited circumstance:

• Third-Party      Payment Processors:
      Payment transactions are securely handled by trusted third-party payment      processors. These providers receive only the information necessary to      process your payment and are contractually obligated to safeguard your      data and comply with applicable privacy and security standards.

We do not share customer information with advertisers, data brokers, mailing lists, analytics resellers, or unrelated third parties.

4. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. Access to customer data is limited to authorized personnel who require it to perform their job responsibilities.

While no method of transmission or storage is 100% secure, we take privacy and data protection seriously and continuously review our practices.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement, including order fulfillment, warranty support, record-keeping, and legal compliance.

6. Your Choices & Rights

You may request to:

• Review      or update your personal information
• Request      deletion of your personal information, subject to legal and transactional      obligations
• Opt      out of any non-essential communications

Requests can be submitted using the contact information below.

7. Children’s Privacy

Timeless Surrounds products and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Statement

Timeless Surrounds reserves the right to update or modify this Privacy Statement at any time. Any changes will be effective upon posting and will apply only going forward.

9. Contact Us

If you have questions about this Privacy Statement or how your information is handled, please contact:

Timeless Surrounds, LLC
Email: info@timelesssurrounds.com

Website: timelesssurrounds.com